Knowledgebase: Other
Symantec Endpoint Protection may prevent installation
Posted by James Johnston on 15 June 2012 08:44 AM

 

Users have reported that a recent update in their Antivirus Suite is interfering with program installation.  If you have Symantec Endpoint protection or related security software you may see the message below after you download a MicroSurvey file:

 

1. Pick on "More" in the "Activity" section of this dialog:

2. Pick "Allow this File."

3. Pick "OK" to confirm

4. Close the Symantec Dialog and open up your download location.  You can now double click on your file and run it.

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