Knowledgebase
Saving drawings on external hard drives or networks
Posted by Chris Clemente on 05 April 2018 11:36 AM

Some users have reported having issues saving drawings on external hard drives or network servers. This is most likely indicating a permissions issue, because the program is unable to unpack the database file (the .msz file) to a temporary working folder (the .msj folder) when the drawing is opened.


This can occur in various cases:


When opening a drawing that resides on a network location where you do not have full control access, for example to a protected network file server.

In this case, you could either copy the files onto your hard-drive to work with them, or your internal IT department can grant you full access to that location in order to work with them in place. MapScenes must be able to read/write/modify/delete files and to create/delete folders.


When opening a drawing that resides on read-only media, for example something that has been archived onto a CD or DVD.

In this case you must copy the files onto your hard-drive in order to open them.


When opening a drawing that resides on external media with no or low available space, such as with floppy disks due to their low total capacity.

In this case you often must copy the files onto your hard drive to work with them or clear up more space on the external media. (Which is the case with external hard drives.)

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