If you are experiencing issues with your computer not recognizing your USB key, especially on new computers or after upgrading to the latest version of Windows, it may be caused by an outdated driver. An indicator of this is your Windows Device Manager reporting a "USB Device not recognized" or similar message.
Newer versions of the Windows operating system may require a new driver:
Please download the driver update from here:
Once installed, disconnect and reconnect the USB key and watch for the red LED.
For more guidance, please visit the licensing troubleshooter
Jacob Wall
Comments