MicroSurvey inCAD 2021 Release Notes
Posted by Jeran Hopfe on 26 April 2022 08:03 AM
Activating or Updating your USB License Key
If you are licensing MicroSurvey inCAD for the first time, you will need to activate your new USB License Key using the USB License Manager program on a computer with internet access.
If you are upgrading from a previous version of MicroSurvey inCAD (2015-2020), you will need to update your existing USB License Key using the USB License Manager program on a computer with internet access.
If you are upgrading from a previous version of MicroSurvey inCAD (2010-2014), you will need to update your existing USB License Key using the USB License Manager program on a computer with internet access. Please note that due to licensing changes between inCAD 2010-2014 (which used a MicroSurvey CAD license) and inCAD 2015-2017 (which uses a MicroSurvey inCAD license), you will need to contact MicroSurvey Software at 1-800-668-3312 or 1-250-707-0000 to switch your key from MicroSurvey CAD to MicroSurvey inCAD - this will be done at no cost if you have a current maintenance subscription.
If you are upgrading from a previous version of MicroSurvey inCAD (2006 or earlier), you will need to activate your new USB License Key using the USB License Manager program on a computer with internet access.
A copy of the USB License Manager program is automatically installed with MicroSurvey inCAD, or it can be downloaded from our online Helpdesk system and installed separately onto another computer that has internet access.
Please refer to the following topic for detailed instructions about activating or updating your key.
You might not be required to update your USB key to run certain MicroSurvey inCAD service pack updates. For a detailed explanation of MicroSurvey's Annual Maintenance Subscription (AMS) program, and how we use product version numbers and USB keys, you can refer to the following online article.
If your Maintenance Subscription has not yet expired, you can use the USB License Manager to update your key to work with the most current version. You can confirm the expiry date for the AMS by going to the About screen found in the Help menu. Each USB License Key has its own maintenance subscription plan, so if you have multiple keys it is possible that they may each have a different expiry date.
If your AMS has expired, you can phone us at 1-800-668-3312 or 1-250-707-0000 to renew it. Without a current maintenance subscription plan, you will not be able to update your key to work with the new version.
MicroSurvey Transfer Program for FieldGenius Users
FieldGenius users need to install the MicroSurvey Transfer program to simplify the process of transferring FieldGenius projects between your data collector and MicroSurvey inCAD.
If you have a copy of MicroSurvey Transfer already installed from use with a previous version of MicroSurvey inCAD, you may need to update it to recognize MicroSurvey inCAD 2021. Some previous versions of MicroSurvey Transfer will not show MicroSurvey inCAD 2021 as a sync option in the Options screen.
The MicroSurvey Transfer program has not changed since MicroSurvey inCAD 2014. Updating it is only necessary for users who are setting up communications between FieldGenius (any version) and MicroSurvey inCAD (2014 or newer) for the first time.
MicroSurvey Transfer can be downloaded from our online Helpdesk system.
Note: A copy of Microsoft ActiveSync (for Windows XP or earlier) or Microsoft Windows Mobile Device Center (for Windows Vista or newer) must be installed before MicroSurvey Transfer can be installed. Both can be downloaded free from Microsoft or from the MicroSurvey helpdesk.
MicroSurvey License Server for Network License Users
Users who have purchased a network license will need to install a copy of the MicroSurvey Network License software.
If you have purchased a Network License and are setting it up for the first time, you can download the Network License Server application from our online Helpdesk system.
The MicroSurvey Network License Server program has not changed significantly since the release of MicroSurvey CAD 2008. This is only necessary for users who are setting up a MicroSurvey CAD/inCAD/embeddedCAD 2008 or newer network license for the first time.
Note: You will be required to enter a password in order to install the Network License Server.
MicroSurvey inCAD 2021 is compatible with 64-bit versions of AutoCAD® 2021 (including AutoCAD 2021, AutoCAD Civil 3D 2021 and AutoCAD Map 3D 2021), and does not have any requirements above and beyond what is required by your AutoCAD software.
AutoCAD 2021 requires Windows 8.1 or Windows 10. Further details are available here: AutoCAD 2021 System Requirements.
Windows 8.1 & Windows 10 Notes
Run as Administrator
You must run the program at least once elevated with "Run as administrator" access, even if you are already logged in with an "Administrator" account on the computer.
After this is done, it can be run by any user on the computer, including those who don't have administrative accounts.
To accomplish this, once the program is finished installing do the following:
What's This? Help
If you wish to use the "What's This? Help" feature, you may need to download and install an update from Microsoft. Please refer to the following Microsoft Knowledge Base article for more information.
This update and its associated functionality is only available for Windows 8.1, it is not available for Windows 10.
Please note that the main Help files will work without this update.
For a current version of this document, please visit the MicroSurvey inCAD 2021 Release Notes topic in our online helpdesk.
For a list of known issues please visit the MicroSurvey inCAD 2021 Known Issues topic in our online helpdesk.
For over 16 hours of training movies that you can watch online or download for offline viewing, please visit the Training Movies topic in our online helpdesk.
MicroSurvey provides free 24x7 self-support to all users via our online helpdesk at helpdesk.microsurvey.com where you can find knowledgebase articles, downloads, and a troubleshooter. This is a good starting point for any problems that are now answered in your Help file and Manuals.
For technical support, please visit our helpdesk at helpdesk.microsurvey.com to submit a helpdesk ticket to our technical support staff. If you do not have internet access you can phone our office at 1-800-668-3312 or 1-250-707-0000 and a ticket can be entered for you.
Technical Support is provided free of charge for 90-days following the purchase of your MicroSurvey product. Following this introductory period, additional technical support is available via your Annual Maintenance Subscription (AMS).
To purchase or renew your AMS, please phone MicroSurvey Software at 1-800-668-3312 or 1-250-707-0000 or visit our online store at store.microsurveysales.com.