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UPDATE: MICROSURVEY CAD, INCAD AND EMBEDDEDCAD 2013 INCLUDE A CHANGE IN THE WAY POINT HISTORY IS WRITTEN THAT GREATLY REDUCES THE FREQUENCY OF SOME OF THE ERRORS MENTIONED BELOW.  IF YOU HAVE NOT ALREADY, PLEASE BE SURE TO INSTALL THE NEWEST VERSION OF MI...
You will find the Layout training videos located here [http://www.microsurvey.com/downloads/movies/Layout.html] 
MICROSOFT ACTIVESYNC 4.5 Please Note: Windows Mobile Device Center is no longer supported by Microsoft or MicroSurvey.  Some customers have reported that the utility works on newer computers but in most cases the software will not detect when a mobile de...
When you open a brand new Windows computer you may find that the operating system settings are hiding your file extensions and some other useful folders such as the ProgramData folder. This makes it difficult to locate or identify the many files you need ...
How to start a Desktop Stream We will email you a link to the ScreenConnect Client website: It will bring you to this page: We will give you a code used to join the session. This will likely be your first name. After you have typed the code in the box ...
Customers occasionally report that an error message like this have begun appearing when launching a MicroSurvey product: If the VCOMP140.DLL is missing, MSCAD will show the following error message on launching. VCOMP140.DLL is an essential system file f...
In 2008 MicroSurvey introduced a new way of licensing our software and an improved way of providing patches, updates and new features to our customers. We have been very pleased with the results of this change as it provides our customers with a stable, f...
If you are experiencing a problem installing your MicroSurvey product and have submitted a technical support ticket for assistance, your technical support representative may require an installation log that can be examined in order to debug the problem. ...
Users have reported that a recent update in their Antivirus Suite is interfering with program installation. If you have Symantec Endpoint protection or related security software you may see the message below after you download a MicroSurvey file: 1. Pic...
A list of graphics cards and driver versions that have been tested with the Hoops 3D rendering engine used in MicroSurvey's 3D Render, Point Cloud, and Animation windows is maintained on the Techsoft website at http://developer.techsoft3d.com/hoops/hoops-...
Issue: You have a network mapped drive that you are able to see in file explorer and when you try to open a file within MSCAD, you are unable see the mapped drive(s). Solution: 1. Right-click the desktop shortcut 2. Go to Properties > Compatibility Tab...
QUESTION What does "64-bit" mean, is it really better than "32-bit", and how much better is it? ANSWER PART 1: THE QUICK-AND-DIRTY A 64-bit application can access and use more memory than a 32-bit application, and in a more efficient manner...
You can use Windows' Telnet Client to confirm whether or not communications are getting through to a specified server and port or not.If you are using Windows Vista or Windows 7, the Telnet Client is disabled by default.  You can enable it by going to Con...