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We have had reports from users that certain AMD hd graphic cards will cause MSCAD 2014, 2015 and 2016 to crash while launching. Many of these users reported they had no problems until a recent update ...
Some users have found that their program will not launch properly, or that some features cause errors and crashes. Sometimes, this can be solved by changing the programs compatibility mode to Windows ...
In this article, we will show you the steps for turning off your Hardware Acceleration. You may want to do this if you are experiencing display issues with the program and are certain that your graphi...
Customers with High Resolution Displays have reported that our CAD programs screen does not appear correctly. See the image below for an example: This display issue was resolved by changing some Windo...
Issue: You have a network mapped drive that you are able to see in file explorer and when you try to open a file within MSCAD, you are unable see the mapped drive(s).This can occur with any MicroSurve...
Users have reported that when they install MicroSurvey CAD or embeddedCAD 2016 on a Windows 10 computer that they can't open files that are stored on network drives. This is because of a new security...
If you are experiencing a problem installing your MicroSurvey product and have submitted a technical support ticket for assistance, your technical support representative may require an installation lo...
Question What does 64-bit mean, is it really better than 32-bit, and how much better is it? Answer Part 1: The Quick-and-Dirty A 64-bit application can access and use more memory than a 32-bit applica...
A list of graphics cards and driver versions that have been tested with the Hoops 3D rendering engine used in MicroSurvey's 3D Render, Point Cloud, and Animation windows is maintained on the Techsoft ...
If you are experiencing problems during installation of your MicroSurvey product, occasionally our technical support staff may require that you create a log file which may help us determine what the p...