The vast majority of our users will only need to access unshared Cyclone servers, shared servers are intended for multiple users to access at the same time and this requires a database server license.
Tip: If you want to ensure that Cyclone is running in free “Viewer” mode pick on “License manager” and ensure it is configured as below:
If you wish to create an .imp file on a network location and do not have a network license, modify the properties of the Cyclone shortcut as below:
This will allow access to the database. However, access is limited to one user at a time.
Troubleshooting tips for when an import is failing:
- Check that triple the size of the dataset is available as free disk space
- Ensure that user has permissions to create a file in the destination folder
- Run Cyclone User Configuration Manager and check that the Temporary files folder is on the c: drive as it is in this computer:
Another useful tool to diagnose if Cyclone is licensed properly (to diagnose if perhaps the Import option is unavailable in Cyclone):
C:\Program Files (x86)\Common Files\Leica Geosystems\License-Server\LMtools.exe
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James Thomas
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