Some users have found that their program will not launch properly, or that some features cause errors and crashes. Sometimes, this can be solved by changing the programs compatibility mode to Windows ...
Customers with High Resolution Displays have reported that our CAD programs screen does not appear correctly. See the image below for an example: This display issue was resolved by changing some Windo...
Issue: You have a network mapped drive that you are able to see in file explorer and when you try to open a file within MSCAD, you are unable see the mapped drive(s).This can occur with any MicroSurve...
Users have reported that when they install MicroSurvey CAD or embeddedCAD 2016 on a Windows 10 computer that they can't open files that are stored on network drives. This is because of a new security...
If you are experiencing a problem installing your MicroSurvey product and have submitted a technical support ticket for assistance, your technical support representative may require an installation lo...
Question What does 64-bit mean, is it really better than 32-bit, and how much better is it? Answer Part 1: The Quick-and-Dirty A 64-bit application can access and use more memory than a 32-bit applica...
A list of graphics cards and driver versions that have been tested with the Hoops 3D rendering engine used in MicroSurvey's 3D Render, Point Cloud, and Animation windows is maintained on the Techsoft ...
If you are experiencing problems during installation of your MicroSurvey product, occasionally our technical support staff may require that you create a log file which may help us determine what the p...
You will want to place your Windows side by side to make it easy to compare and copy files: Here's a handy shortcut that will make it easy to find the folders mentioned in this guide: You can copy a...
When you open a brand new Windows computer you may find that the operating system settings are hiding your file extensions and some other useful folders such as the ProgramData folder. This makes it d...