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Data Collectors

  • Calibrating your Data Collector's Touchscreen

    If you notice that tapping your touchscreen does not seem to correspond where the data collector detects the tap, then you can recalibrate the touchscreen which will bring it back in alignment with yo...

  • RX1250 Registry Reset

    From time to time you may need to reset your registry back to factory defaults. Use the following steps to reset it. Note: These steps will not erase any data from your device, it is only resetting th...

  • Leica RX1250 Documents & Movies

    Please refer to the following documents and/or movies for assistance connecting FieldGenius on an RX1250 RCU to a 1200-series total station or GPS receiver.     PDF Documents (downloadable): TPS 1200 ...

  • Archer Won't Restart from Suspend Mode

    Some Archers have a problem that prevents the device from restarting after it has gone into power saving mode.‚  Users report that they have to perform a reset in order to get it operational.   This p...

  • Tracker Battery Maintenance

    Please pick on the link below for a guide to maintaining your Tracker and Tracker Xtreme battery:   Tracker Battery Maintenance...

  • Hard Reset Tracker

    From time to time you might need to do a reset of your Tracker. Before attempting a Hard Reset or a Registry Reset as outlined below, please try a Soft Reset to see if it fixes your problem. This is a...

  • FieldGenius or EVR Appears -Not Installed- in ActiveSync

    When I have setup a new partnership using Active Sync, and then go to the Options button to select FieldGenius, so it can be synced, it tells me the program is not installed.   What has caused this? W...

  • Toughbook Won't Run EVR or FieldGenius

    The Panasonic CF-P1 Toughbook occasionally loses contact with its Storage Card.‚  If you try to run FieldGenius or Evidence Recorder you will receive an error message telling you that EVR or FieldGeni...

  • Program Icon is Missing from the PDA Desktop

    If the shortcut to FieldGenius, Evidence Recorder, or Field Connect has gone missing from your PDA desktop, it probably DOESN'T mean your program is missing. Here's why: FieldGenius and Evidence Recor...

  • Getting Windows Mobile Device Center or Activesync to Work

    Please Note: Windows Mobile Device Center is no longer supported by Microsoft or MicroSurvey.  Some customers have reported that the utility works on newer computers but in most cases the software wil...